Legal
Created/Last updated: April 14, 2026/August 25, 2026
ALO.NET is a domain name registered to Cem Serdar Nalbantoglu,
a registered taxpayer and independent professional in the Republic of Türkiye
who provides boutique digital marketing, online reputation, digital audit,
AI-assisted assessment, and related professional services through ALO.NET.
These Legal Terms apply to www.alo.net, ALO.NET Audit, related online services,
paid plans, subscriptions, reports, and professional services offered through ALO.NET.
References to “ALO.NET”, “we”, “us”, or “our” in this document refer to the services
operated by Cem Serdar Nalbantoglu.
Contact: info@alo.net
1. Terms of Service
1.1 Acceptance of Terms
By accessing ALO.NET, creating an account, purchasing a service, starting a subscription,
or otherwise using the services, you agree to these Legal Terms. If you do not agree,
you should not purchase or use the applicable service.
1.2 Services
ALO.NET may provide digital marketing, website analysis, online reputation auditing,
technical and semantic analysis, public-signal analysis, benchmarking, automated monitoring,
AI-assisted assessment, human professional assessment, consulting, reports, and related services.
Services may be offered as one-time purchases, recurring subscriptions, custom engagements,
or complimentary/free services.
1.3 Accounts and Customer Information
You agree to provide accurate and current information where required for account creation,
billing, tax documentation, customer support, and service delivery. You are responsible for
maintaining the confidentiality of your account credentials and for activity performed through your account.
1.4 Lawful Use
You may not use ALO.NET or its services to:
- violate applicable laws or third-party rights;
- introduce malicious code, interfere with security, or disrupt the service;
- circumvent access controls, usage limits, payment controls, or technical safeguards;
- misrepresent, manipulate, or knowingly misuse audit results;
- infringe intellectual property, privacy, confidentiality, or data-protection rights;
- use the service for unlawful surveillance, harassment, fraud, deception, or abusive activity.
1.5 Third-Party Services and Data
ALO.NET may rely on third-party platforms, APIs, search engines, maps, analytics services,
hosting providers, cloud services, payment providers, public websites, and other independent
data sources. Their availability, content, policies, and accuracy are outside our control.
Third-party trademarks, content, ratings, reviews, and other data remain subject to the rights
and terms of their respective owners.
1.6 Intellectual Property
Unless otherwise stated, ALO.NET Audit software, scoring structures, methodologies,
report layouts, original written analysis, visualisations, website content, and related
intellectual property are owned by or lawfully used by Cem Serdar Nalbantoglu.
A paying customer may use reports supplied to that customer for legitimate internal business,
management, presentation, and decision-support purposes. This does not transfer ownership of
the underlying software, methodology, templates, scoring systems, or service technology.
1.7 Service Availability and Changes
We may improve, modify, add, remove, suspend, or replace service features where reasonably
necessary for security, reliability, compliance, product development, third-party dependency
changes, or operational reasons. We do not guarantee uninterrupted or error-free availability.
1.8 Suspension and Termination
Access may be suspended or terminated where reasonably necessary because of non-payment,
unlawful use, security risk, abuse, material breach of these Terms, or legal requirements.
Obligations that by their nature should survive termination, including payment obligations,
intellectual property protections, limitations of liability, and applicable legal duties, will survive.
1.9 Limitation of Liability
To the maximum extent permitted by applicable law, ALO.NET services are provided as professional
analytical and decision-support tools. We do not guarantee specific commercial, financial,
marketing, reputation, ranking, traffic, revenue, or investment outcomes.
To the maximum extent permitted by law, Cem Serdar Nalbantoglu will not be liable for indirect,
incidental, special, punitive, or consequential losses arising from use of the services,
including lost profits, lost revenue, lost opportunity, or loss caused by unavailable or inaccurate
third-party data. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.
1.10 Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses,
or liabilities arising from your unlawful use of the service, your material breach of these Terms,
or your infringement of third-party rights.
1.11 Severability
If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision
will be limited or severed to the minimum extent necessary, without affecting the remaining provisions.
1.12 Governing Law
These Terms and services are governed by the laws of the Republic of Türkiye, without prejudice
to mandatory consumer, privacy, data-protection, or other rights that may apply in the customer’s
country or jurisdiction and cannot lawfully be waived by contract.
1.13 Changes to These Terms
We may update these Legal Terms when necessary. The current version will be published on this page
with its effective date. Where required by applicable law, material changes affecting an active paid
subscription will be communicated appropriately.
2. Subscriptions, Billing & Refunds
2.1 Prices and Plans
Available plans, prices, currencies, billing periods, included features, and applicable usage limits
are displayed before purchase. The price and plan terms shown at checkout at the time of purchase
govern that transaction unless a separate written agreement applies.
2.2 Recurring Billing
Where a service is sold as a recurring subscription, you authorise the applicable payment provider
to charge the displayed subscription fee at each billing interval until the subscription is cancelled
or otherwise terminated. The material recurring-billing terms will be displayed before purchase,
and recurring charges will require the customer’s affirmative acceptance of the applicable terms.
2.3 Automatic Renewal
Recurring subscriptions automatically renew at the end of each billing period unless cancelled
before the next renewal date. Any material pricing change for an existing subscription will be
communicated where required by applicable law before it takes effect.
2.4 Cancellation
You may cancel a recurring subscription before the next renewal date through the available account,
billing, or support process. Cancellation prevents future renewal charges. Unless applicable law
requires otherwise, access already paid for may continue until the end of the current billing period.
2.5 Refunds
Except where required by applicable law or expressly stated at checkout, payments for subscription
periods that have already started, completed audits, generated digital reports, or professional work
already performed are generally non-refundable. Duplicate charges, billing errors, and exceptional
circumstances may be reviewed individually.
2.6 Immediate Digital Service Performance
Certain digital services may begin immediately after payment or customer authorisation.
Where applicable consumer law requires a specific acknowledgement regarding immediate performance
and withdrawal rights, that acknowledgement may be requested separately during checkout.
2.7 Failed Payments
If a recurring payment fails, the payment provider may retry the charge where supported.
Paid features may be limited or suspended while an amount remains unpaid.
2.8 Payment Processing
Payments may be processed by independent authorised payment service providers. Payment-card data
may be collected and processed directly by those providers under their own terms and privacy policies.
ALO.NET does not require direct storage of full payment-card credentials where the payment provider
handles those credentials.
2.9 Tax Documentation
Paid professional services supplied through ALO.NET are provided by
Cem Serdar Nalbantoglu. In accordance with applicable laws of the Republic of Türkiye,
an official Electronic Self-Employment Receipt (e-SMM / e-Serbest Meslek Makbuzu)
will be issued electronically for applicable paid services and delivered to the customer.
Statutory issuer and taxpayer information required by law is included in the applicable e-SMM.
3. ALO.NET Audit & AI Disclaimer
3.1 Analytical Service
ALO.NET Audit is an analytical decision-support service. Reports may combine public information,
customer-authorised information, technical measurements, third-party data, automated systems,
statistical or benchmarking methods, and artificial intelligence.
3.2 Data Accuracy and Timing
Audit results reflect information observable or available at the time of analysis.
Public websites, search results, APIs, reviews, ratings, platform data, and third-party services
may be delayed, incomplete, unavailable, or inaccurate. Reasonable efforts are made to identify
and communicate material limitations where practical.
3.3 Correlation and Commercial Interpretation
ALO.NET Audit may identify relationships or correlations between online reputation,
digital visibility, customer behaviour, technical quality, and potential commercial outcomes.
Unless expressly supported by sufficient evidence, such relationships are not representations
that one factor directly caused another.
3.4 Revenue and Performance Scenarios
References to revenue impact, commercial opportunity, risk, conversion, visibility,
reputation effects, or return on digital investment are analytical scenarios or decision-support
indicators and are not guarantees of future revenue, profit, traffic, ranking, investment return,
or business performance.
3.5 AI-Assisted and Human + AI Assessment
Some findings may be generated, classified, summarised, or assisted by artificial intelligence.
A service described as “Human + AI Assessment” includes an additional human professional review
or interpretation of relevant outputs. Human review improves context and quality control but cannot
eliminate all uncertainty inherent in public, third-party, or automated data.
3.6 No Regulated Professional Advice
Unless expressly agreed in writing as a separate professional engagement, ALO.NET Audit does not
provide legal, financial, investment, accounting, medical, or other regulated professional advice.
Customers should obtain appropriate independent advice where required.
3.7 Customer Decisions
Final business, marketing, operational, investment, and management decisions remain the responsibility
of the customer.
4. Privacy Policy
4.1 Data Controller
For personal data processed through ALO.NET and ALO.NET Audit, the data controller is
Cem Serdar Nalbantoglu, Republic of Türkiye.
Privacy enquiries may be sent to info@alo.net.
4.2 Personal Data We May Process
Depending on how you use the service, we may process information including:
- name and surname;
- organisation, company, or professional information;
- email address and other contact information you provide;
- account and authentication information;
- billing, transaction, subscription, and payment-status information;
- information necessary for legally required e-SMM documentation;
- IP address, browser, device, security, and technical log information;
- support requests and communications;
- submitted website, domain, brand, or project information;
- audit, report, service-usage, and account history.
4.3 Purposes of Processing
Personal data may be processed to:
- create, authenticate, and administer user accounts;
- provide audits, reports, subscriptions, monitoring, and professional services;
- process payments and maintain billing records;
- issue and deliver legally required tax documentation;
- respond to support and service requests;
- protect service integrity, prevent abuse, and maintain security;
- measure and improve reliability, functionality, and user experience;
- comply with legal, accounting, tax, regulatory, and record-keeping obligations;
- send marketing communications only where permitted by applicable law and, where required, with consent.
4.4 Legal Bases
Depending on the processing activity and applicable law, personal data may be processed because
it is necessary to enter into or perform a contract, comply with a legal obligation, establish,
exercise, or protect legal rights, pursue a legitimate interest that does not override applicable
individual rights, or because valid consent has been provided where consent is legally required.
4.5 Data Collection Methods
Personal data may be collected directly from you through forms, account creation, checkout,
email, support communications, or service use; automatically through technical logs, cookies,
or similar technologies; and, where relevant to an audit, from customer-authorised or publicly
accessible sources.
4.6 Service Providers and Recipients
Personal data may be shared only as reasonably necessary with service providers or recipients
involved in payment processing, accounting and e-document services, hosting, cloud infrastructure,
email delivery, security, analytics, technical APIs, customer support, or legal compliance.
Information may also be disclosed to competent public authorities where legally required.
4.7 International Data Transfers
Some technology, infrastructure, analytics, payment, or cloud providers may process information
outside Türkiye or outside the country in which a user is located. Where applicable law requires
specific safeguards or transfer mechanisms, we will use appropriate measures for the relevant transfer.
4.8 Data Retention
Personal data is retained only for as long as reasonably necessary for the relevant service,
contractual relationship, security requirements, dispute resolution, legitimate record keeping,
and applicable tax, accounting, or legal obligations. Retention periods may therefore differ
depending on the category and purpose of the data.
4.9 Your Privacy Rights
Depending on the law applicable to you, you may have rights to request information about your
personal data, access it, correct inaccurate data, request deletion or restriction, object to
certain processing, request portability, withdraw consent where processing relies on consent,
and lodge a complaint with a competent data-protection authority.
Privacy requests may be sent to info@alo.net.
We may need to verify identity before acting on a request.
4.10 Security
Reasonable technical and organisational measures are used to protect personal data against
unauthorised access, disclosure, alteration, destruction, or loss. No internet-connected system
can guarantee absolute security.
4.11 Children
ALO.NET professional and subscription services are intended for adults and business users.
We do not knowingly offer paid professional services to children who lack legal capacity to enter
into the applicable transaction.
4.12 Marketing Communications
Where marketing communications are offered, you may unsubscribe using the method provided
in the communication or by contacting info@alo.net.
Transactional, security, billing, tax-document, and service-related communications may still
be sent where necessary.
5. GDPR Notice for EU/EEA Users
Where the European Union General Data Protection Regulation
(GDPR — Regulation (EU) 2016/679) applies to the processing
of personal data in connection with ALO.NET or ALO.NET Audit,
Cem Serdar Nalbantoglu acts as the data controller for the
relevant processing unless otherwise stated.
5.1 GDPR Legal Bases
Personal data may be processed under one or more lawful bases recognised by
Article 6 GDPR, including performance of a contract, compliance with a legal
obligation, legitimate interests, and consent where consent is required.
5.2 GDPR Rights
Where the GDPR applies, data subjects may have rights including access,
rectification, erasure, restriction of processing, objection, data portability,
withdrawal of consent where processing is based on consent, and the right to
lodge a complaint with the competent supervisory authority.
5.3 International Transfers
Where personal data subject to the GDPR is transferred outside the European
Economic Area, appropriate transfer safeguards will be used where required by
applicable law, which may include an adequacy decision, Standard Contractual
Clauses, or another legally recognised transfer mechanism.
5.4 Automated Processing and AI
ALO.NET Audit may use automated systems and artificial intelligence to assist
with analysis. Where GDPR rules concerning solely automated decision-making
apply, the relevant safeguards and rights will be respected. ALO.NET Audit is
primarily designed as an analytical and decision-support service and does not
intentionally make legally binding decisions about individuals solely through
automated processing.
5.5 GDPR Contact
GDPR-related privacy requests may be sent to
info@alo.net.
6. KVKK Disclosure Notice
This section provides additional transparency for personal data processed under Türkiye’s
Personal Data Protection Law No. 6698 (“KVKK”).
6.1 Data Controller
The data controller is Cem Serdar Nalbantoglu.
Contact: info@alo.net.
6.2 Categories, Purposes, and Legal Grounds
Identity, contact, customer, transaction, billing, subscription, service-usage, technical-security,
support, and legally required tax-document information may be processed for the specific purposes
described in Section 4 of this page.
Depending on the specific activity, processing may rely on the establishment or performance of
a contract, compliance with legal obligations, establishment, exercise or protection of a right,
legitimate interests that do not harm fundamental rights and freedoms, or explicit consent where
explicit consent is the legally appropriate processing condition.
6.3 Transfers
Data may be transferred, only to the extent reasonably necessary for the relevant purpose,
to payment, accounting, e-document, hosting, cloud, security, email, technical-service,
and professional service providers, and to authorised public institutions where legally required.
Cross-border transfers will be handled in accordance with applicable KVKK requirements.
6.4 Collection
Data may be collected electronically through website forms, account and checkout processes,
email and support communications, service use, technical logs, cookies, service integrations,
and where relevant to an audit, customer-authorised or publicly accessible sources.
6.5 KVKK Rights
Data subjects may exercise their rights under Article 11 of the KVKK by contacting
info@alo.net using a legally valid request method.
Appropriate identity verification may be required.
6.6 Explicit Consent
Where a processing activity legally requires explicit consent, the relevant consent request
will be presented separately from this disclosure notice and will identify the specific processing
activity for which consent is requested.
8. United States Customers & Recurring Subscriptions
ALO.NET services may be offered to customers located in the United States.
Where applicable, recurring subscriptions and other online transactions involving
U.S. customers are intended to be presented and administered in a manner consistent
with applicable U.S. federal and state consumer-protection requirements.
8.1 Clear Subscription Disclosures
Before a customer starts a recurring subscription, the checkout process will disclose,
clearly and conspicuously, the material terms of the subscription, including the price,
billing frequency, automatic-renewal nature of the subscription, and how the customer
may cancel or stop future recurring charges.
8.2 Express Consent to Recurring Charges
A recurring subscription will not be intentionally activated without the customer’s
affirmative action indicating agreement to the applicable subscription terms and
authorisation of recurring charges. Where required, this consent may be recorded
electronically together with the applicable terms, date, time, account, transaction,
or other reasonable evidence of acceptance.
8.3 Automatic Renewal
Unless otherwise stated at checkout, a recurring subscription automatically renews
at the end of each billing period and the applicable payment method may be charged
the then-applicable subscription fee until the subscription is cancelled.
8.4 Cancellation
Customers may cancel future recurring charges using the cancellation method made
available for the applicable subscription. We intend to provide a reasonably simple
and accessible cancellation process and will not intentionally impose unnecessary
barriers to stopping future recurring charges.
8.5 U.S. Consumer Rights
Nothing in these Legal Terms is intended to waive or limit any mandatory right or
remedy that a U.S. customer has under applicable federal law or the law of the state
in which the customer resides where that right or remedy cannot lawfully be waived.
This includes applicable requirements concerning online subscriptions, automatic
renewals, recurring billing, cancellation, consumer disclosures, and privacy.
8.6 California Customers
Where California’s Automatic Renewal Law or other California consumer-protection
requirements apply, the applicable subscription terms will be presented with the
disclosures, affirmative consent, acknowledgement, and cancellation mechanisms
required by applicable law.
8.7 No Waiver of Mandatory U.S. Law
The governing-law provision in these Legal Terms does not exclude the application
of mandatory U.S. federal or state consumer-protection rules where those rules
lawfully apply to the transaction and cannot be displaced by contract.
9. International Users
ALO.NET services may be purchased and used by customers outside Türkiye.
The contractual relationship is governed by the laws of the Republic of Türkiye as stated
in these Terms; however, mandatory consumer, privacy, data-protection, payment, or other
protections that apply to a customer in another jurisdiction and cannot lawfully be waived
remain unaffected.
For users in the European Union and European Economic Area, the GDPR may apply where its territorial scope requirements are met. For users in other jurisdictions with comparable privacy rights,
the Privacy Policy in Section 4 is intended to provide transparent information concerning
data-controller identity, purposes, legal bases, recipients, international transfers,
retention, and individual rights. Additional jurisdiction-specific notices or mechanisms
may be provided where required.
10. Contact
Questions concerning these Legal Terms, subscriptions, billing, privacy, KVKK requests,
or ALO.NET services may be sent to:
Cem Serdar Nalbantoglu
ALO.NET
Republic of Türkiye
Email: info@alo.net
Website: www.alo.net
Statutory taxpayer identification and registered professional information required for
applicable transactions are provided on the legally issued e-SMM and other documentation
where required by applicable law.
